Frequently Asked Questions
Find answers to common questions about our solid wood kitchens and tables. If you have additional questions, please contact us.
What types of wood do you use?
We work with various premium wood species including oak, walnut, cherry, maple, and ash. Each wood type offers unique characteristics in terms of grain pattern, color, and durability. Our team can help you select the best option for your project.
How long does it take to complete a custom kitchen?
The timeline depends on the complexity and size of your project. Typically, a custom kitchen takes between 8 to 12 weeks from design approval to completion. We provide detailed timelines during the consultation process.
Do you offer installation services?
Yes, we provide professional installation services for all our products. Our experienced team ensures proper fitting and finishing, guaranteeing your satisfaction with the final result.
Can I customize the dimensions?
All our products are made to order, allowing for complete customization of dimensions, finishes, and features. We work closely with you to ensure every detail meets your specifications.
What finishes are available?
We offer various finish options including natural oil, lacquer, and custom stains. Each finish is applied by hand to enhance the wood's natural beauty while providing protection.
Do you provide warranties?
Yes, all our products come with comprehensive warranty coverage against defects in materials and workmanship. We stand behind our craftsmanship and will address any issues promptly.
What is your payment process?
We offer flexible payment options including deposit and installment plans. Typically, we require a deposit to begin work, with the balance due upon completion and delivery.
Can I visit your showroom?
Yes, we welcome visits to our showroom. We recommend scheduling an appointment to ensure we can dedicate time to discuss your project. Walk-ins are also welcome during business hours.
Care and Maintenance
Proper care ensures your solid wood furniture remains beautiful for years. We provide detailed care instructions with every purchase and offer maintenance services.
Regular Cleaning
Use mild soap and water for regular cleaning. Avoid harsh chemicals that can damage the finish.
Humidity Control
Maintain humidity levels between 40-60% to prevent wood expansion or contraction.
Surface Protection
Use coasters and placemats to protect surfaces from heat and moisture.
Warranty Information
We stand behind our craftsmanship with comprehensive warranty coverage. All products come with a warranty against defects in materials and workmanship.
Comprehensive Coverage
All products include warranty coverage for defects in materials and workmanship. We're committed to ensuring your satisfaction.